Policies
- Home
- Policies
Quality Policy
Lumara is dedicated to providing high-quality products and services that meet the unique needs and expectations of every customer. Our Quality Management System complies with ISO 9001 standards and promotes continual improvement across all operations.
We believe in clear communication, delivering exactly what we promise, and ensuring customer satisfaction through consistent performance. All employees are responsible for maintaining quality, preventing errors, and enhancing processes to achieve reliable and timely results that meet or exceed customer expectations.
HSE Policy
Lumara is committed to safeguarding the health and safety of its employees, clients, and the community while protecting the environment in all operations. Our Environmental Management System aligns with ISO 14001 standards and emphasizes compliance with legal and international requirements.
We aim to identify and control risks, use environmentally responsible technologies, and maintain safe and reliable equipment. Through continuous training, active participation, and strong management support, Lumara ensures a safe, healthy, and sustainable working environment for everyone.